Frequently Asked Questions

Q: If I pre-order my 2019 Book’d Planner, when will it arrive?

A: Glad you asked! If you purchase your Book'd planner during the December 2018 pre-sale, we guarantee that your order will ship on or before January 19th for orders shipping to a destination in the continental U.S. You will receive a shipping confirmation the moment your order ships.


Q: How will my Book’d 2019 Planner ship?

A: All orders placed using our free shipping option will ship via United States Postal Service (USPS) Media Mail, which has a 2-8 day transit time. All orders are shipped within 24-48 hours after being placed, and ship from the metropolitan Washington, DC area.


Q: I live outside of the US, can I still purchase a 2019 Book’d Planner?

A: Absolutely. Because international shipping is a tad longer, we cannot guarantee delivery for pre-sale orders before Christmas (but we’ll still do our best 😉). Please also note that shipping costs and customs fees will apply to all orders shipping outside of the continental U.S.


Q: When do you release planners?

A: For now, Book’d Planners are released each fall for the following year. All Book’d planners are 12-month planners (January-December).


Q: Can I return my Book’d 2019 Planner for a refund?

A: All sales are final except for damaged or defective materials. If your Book’d 2019 Planner arrived damaged 👎🏿, just shoot an email to letschat@thebookdstore.com along with images of the damage, and we’ll gladly replace defective items 👍🏿.


Q: Do you have planners for men?

A: Not yet, but stay tuned. If you're a fella and have ideas for what you'd like to see in a planner- feel free to shoot your suggestions to letschat@thebookdstore.com.


Q: How will my planner hold up under daily use?

A: You’re indestructible, but unfortunately, your Book’d 2019 Planner is not. While we've designed the Book’d 2019 planners to be durable (a heavy weight cover) and luxurious (beautiful gold spiral binding), a well-loved planner will show signs of wear and tear at the end of a Book’d year. 


Q: Do you sell wholesale?

A: Yes! We’d love to work with a select group of retailers to get a little facetime with our customers. Shoot us an email at letschat@thebookdstore.com and we can work out the deets.


If you have any questions not answered here, please send us an email at letschat@thebookdstore.com.