Shopping with Book'd
When do you release planners?
Book’d Planners are released each fall for the following year, with the exception of Book’d Academic, which is undated. All Book’d planners are 12-month planners that run from January-December, with the exception of Book’d Academic, which is a 12-month planner with an undated format.
Shipping, Delivery & Returns
HELP! My order says "Delivered," but I don't have it!
Tell them to stop playing with you, Sis!
Book’d Planner orders ship in a medium sized brown corrugated box (or an envelope for smaller items) which will have pink tape and a pink sticker to help you identify it.
If you are still unable to locate it, or have proof that it was stolen, we will process a refund or replacement as long as you have Navidium Shipping Protection on your order. If you opt to have your order reshipped, we will request an alternate delivery address to send the replacement to and a signature will be required at the time of delivery.
If you opt out of the shipping protection, we will gladly initiate a claim with the carrier as a courtesy on your behalf, however, we cannot assume responsibility for lost/ stolen packages.
OH NO! I accidentally put the wrong shipping address on my order!
Please send an email to letschat@thebookdstore.com with the subject line: URGENT – Change of Address. Be sure to include your order number and updated address in the email.
If your request is submitted before your order ships (within 1 hour of placing the order), we will update the address and send you a revised confirmation.
If the error is not caught in time, we will work with you on a case-by-case basis. Please note that you may be responsible for any costs associated with re-shipping your order.
Can I return my order for a refund?
All sales are final except for damaged or defective materials. If your Book’d Planner Kit (or any other item) arrived damaged, just shoot an email toletschat@thebookdstore.comalong with images of the damage, and we’ll work something out.
How will my Book’d Planner ship?
All orders are shipped within 1-3 business days after being placed if there are no issues with the payment or shipping information associated with the order, and are shipped from Lebanon, TN.
Orders under $20 ship via a ground method (typically USPS), which typically takes 3-7 business days.
I live outside of the US, can I still purchase a Book’d Planner Kit?
Sadly, we do not ship physical products outside of the continental United States, however, we have several digital options for our international girlies.
Am I able to pick my order up in person?
We do not offer in-person pick up, but if you live near one of our warehouse locations, your order's transit time could be as short as 1 business day!
How long does it takes to ship?
All orders are shipped within 1-3 business days after being placed if there are no issues with the payment or shipping information associated with the order, and are shipped from Lebanon, TN.
Orders under $20 ship via a ground method (typically USPS), which typically takes 3-7 business days.
Product Information
Do you have planners for men?
Not yet, but stay tuned! If you're a fella and have ideas for what you'd like to see in a planner- feel free to shoot your suggestions to letschat@thebookdstore.com.
How will my planner hold up under daily use?
You’re indestructible, but unfortunately, your Book’d Planner is not. While we've designed the Book’d planners to be durable (a heavy weight cover) and luxurious (beautiful gold spiral binding or a sturdy hardbound construction), a little wear and tear should be expected at the end of a Book’d year. Nothing says boss-chick like a well-loved planner.
Pick Your Perfect Planner
Book’d & Busy vs. Book’d Deluxe — what’s the difference?
The main difference:Book’d Deluxeis larger, with a full page per weekday (Sat/Sun share a page).Book’d & Busyis more compact, with 2–3 days per page plus entrepreneur-focused tools like brand development, quarterly strategy, and a social media calendar.
Book’d & Busy vs. Book’d & Blessed— what’s the difference?
Both are compact and portable with the same daily layout (2–3 days per page):Book’d & Busyincludes entrepreneur tools like brand development, quarterly strategy, and a social media calendar, whileBook’d & Blessedoffers monthly devotionals and daily scriptures.
Book’d Deluxe vs. Book’d & Blessed— what’s the difference?
The main difference:Book’d Deluxeis larger, with a full page per weekday (Sat/Sun share a page).Book’d & Blessedis compact and portable with 2–3 days per page, plus faith tools like daily scriptures and monthly devotionals.
What comes with my Book'd Planner?
All Book’d Planners are sold as complete kits, including a bookmark, affirmation card, and pen.
Each kit also comes with:
- Stickers sheets (inside of the planner)
- Hairstyle tracker
- 12 monthly images
- Front pocket
- Notes pages
What makes Book’d Deluxe deluxe?
Book’d Deluxe is our most standard planner, but far from basic. We call it Book’d Deluxe because it is our “big body Benz” with a larger size than the other Book’d planners and has a full day layout with an entire day dedicated to each weekday (Sat/Sun share a page).
Do you offer planners for kids or teens?
While our planners can be used by all ages, they are primarily designed and marketed for adults. Because some sticker sheets include references to alcohol, they may not be suitable for girls and young women under 21. We recommend parents use discretion when purchasing for children or teens.
Am I able to mix and match my planner with a different cover?
We consider our planners to be pre-customized based on the title/ focus of the planner, and do not offer further customizations. Each planner cover serves as a visual to support the type of woman the planner is catered toward.
If I pick the wrong planner, can I exchange it for a new one?
All sales and we do not accept returns or exchanges.Please use the product pages, the "Pick Your Perfect Planner" bot on our website, the "Planner Quiz," or shoot us an email if you need help picking your perfect planner on the first try!
Other Topics
Do you sell wholesale?
Yes! We’d love to work with a select group of retailers to get a little facetime with our customers. Shoot us an email atletschat@thebookdstore.com and we can work out the deets.
Is Book’d a black-owned business?
Absolutely. Book’d was started in 2019 by two black women. Learn more about our storyhere.
How will my Book’d Planner ship?
All orders for Book’d Planners ship via UPS Ground. All orders are shipped within 1-3 business days after being placed if there are no issues with the payment or shipping information associated with the order, and are shipped from Utah.
Orders under $20 ship via a ground method (typically USPS), which typically takes 3-7 business days.
I live outside of the United States. Can I still purchase a Book’d Planner?
Sadly, we do not ship physical products outside of the continental United States, however, we have several digital options for our international girlies.
How will my planner hold up under daily use?
You’re indestructible, but unfortunately, your Book’d Planner is not. While we've designed the Book’d planners to be durable (a heavy weight cover) and luxurious (beautiful gold spiral binding or a sturdy hardbound construction), a little wear and tear should be expected at the end of a Book’d year. Nothing says boss-chick like a well-loved planner.
Is Book’d a black-owned business?
Absolutely. Book’d was started in 2019 by two black women.
Do I have the option to pick up my order in person?
We do not offer in-person pick up, but if you live near one of our warehouse locations, your order's transit time could be as short as 1 business day!
Why didn’t I receive a confirmation email?
Please check your spam/junk folders. If the email isn’t in there, contact our customer service and provide your order information (first & last name). It is likely that your email address was misspelled during checkout, in which case we will update your email address and resend your order confirmation email pronto!